Microsoft services hit by global outage affecting 74 countries
Microsoft is dealing with a global outage that has disrupted several widely used services, including Teams, Outlook and the company’s Copilot artificial-intelligence software. The problems have been described as “connectivity problems”, leaving users unable to access or reliably use tools that support workplace communication, email and AI-assisted tasks.
A monitoring website reported that the disruption affected users in 74 countries, underlining the international scale of the incident. Microsoft was still working to fix the outage, but the available information did not identify a confirmed cause or indicate when normal service would be fully restored. The incident highlights how dependent organisations and individuals across multiple countries are on a shared set of cloud-based services: a failure affecting Microsoft’s systems can interrupt communication and productivity far beyond a single office or market. The BBC’s Claire Keenan explained what was known about the outage as the company continued its efforts to restore affected services.
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