Microsoft Outlook outage disrupts email across the Americas
Microsoft Outlook suffered a major service disruption on Wednesday, preventing users in North America and potentially other regions from accessing their Exchange Online mailboxes. The incident affected multiple connection methods, indicating that the problem was not limited to a single app, device or access route. Microsoft’s Microsoft 365 Status account on X acknowledged the reports at 12:54 p.m. Eastern Time and said the company was investigating the cause and scope of the failure.
The outage extended beyond Outlook’s email service. Microsoft Teams and Copilot were also affected, disrupting access to several widely used workplace tools at the same time. Microsoft’s initial statement specifically referred to users in the Americas, while noting the possibility that other regions could have been impacted as well. At the time of the report, the company had confirmed the disruption and its investigation but had not provided a detailed explanation of what caused it or when normal service would return.
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