Microsoft says consumer products fully recovered, business services improving
Microsoft has confirmed that its consumer services have fully recovered following a global outage that disrupted communications for more than 24 hours. The company reported that applications including Outlook, Copilot, and specific Microsoft Teams features returned to full operation as of 4:10 PM GMT on Friday. The shutdown, which began on Thursday, affected businesses and government operations across at least 74 countries throughout the Americas, Europe, Asia, and Africa.
While consumer tools are operational, Microsoft noted that its Microsoft 365 enterprise services are experiencing sustained recovery. The company apologized for the disruption and stated that teams are monitoring a backlog of accrued email messages before considering enterprise issues fully resolved. Due to the incident's severity, an extended monitoring period remains underway to ensure no further corrective actions are necessary.
Officials also clarified that the outage was unrelated to a concurrent aviation crisis. The US Homeland Security chief confirmed there was no connection between Microsoft's technical problems and Friday's nationwide US air stoppage, while Microsoft affirmed it had no indication that the Federal Aviation Administration ground stop was tied to the service disruption.
Continue in the app — vote & join in ➔