Microsoft apologizes after nearly 24-hour global outage hits Outlook and Teams
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Microsoft apologized for a worldwide disruption to Outlook, Teams and other Microsoft 365 services that lasted nearly 24 hours after trouble began on Thursday. More than 70 countries and over 430 million users were affected. Microsoft blamed a technical problem during a network capacity upgrade, not cyberattacks or AI agents, and said recovery was encouraging by Friday afternoon though a full restore time was unclear. Governments, courts, hospitals and businesses were hit worldwide; UK cyber minister Liz Lloyd said impact on critical frontline services was limited.
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