Australia's central bank finds AI hitting young workers first in software and customer service
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Mike Major's Reserve Bank of Australia analysis finds little overall AI job loss in Australia, but since ChatGPT launched in late 2022 postings fell most in high-exposure roles and workers aged 15–24 in software, clerical work and customer service show weaker employment and higher unemployment than older workers. Major cautions the study does not prove causation and business-cycle or remote-work trends may explain the data; a Stanford study cited US employment among 22–25-year-olds in exposed occupations down 13% since late 2022, nearly 20% for young software developers.
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