Aston Villa promise legal action against Jamie Carragher for telling fans to "shut up". Is the club's reaction justified?

Carragher discussed Unai Emery's possible Manchester job, then silenced Villa fans. The club called it "unacceptable abuse".

• Yes, insulting fans deserves legal action
• A public apology would be enough
• Overkill: a pundit may give sharp opinions
• Both sides went too far
• I don't care, it's just a social media circus